Shipping policy

Shipping Policy

Sitcom Static
📧 Contact: sitcom.static@outlook.com

Order Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays).

This processing time includes order verification, quality checks, packaging, and preparation for shipment.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

We offer worldwide shipping.

Estimated delivery time after dispatch is 5–9 business days, depending on your location and local carrier operations.

Please note that delivery times are estimates and may vary due to factors outside our control, such as customs clearance, local carrier delays, weather conditions, or peak seasons.

Total Estimated Delivery Time

The total estimated delivery time is:

2–4 business days (processing)
+ 5–9 business days (shipping)
= 7–13 business days total

Shipping Coverage

We ship internationally to most countries worldwide.

If we are unable to ship to your location, you will be notified promptly and a full refund will be issued.

Shipping Fees

Shipping fees (if applicable) are calculated at checkout and displayed before completing your purchase.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer and are determined by the destination country’s regulations.

Customs, Duties & Taxes

Sitcom Static is not responsible for customs delays, duties, taxes, or additional fees imposed by the destination country.

Customs policies vary widely by country, and we recommend contacting your local customs office for more information.

Incorrect Address & Failed Delivery

Please ensure that all shipping information is accurate at checkout.

Sitcom Static is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping addresses provided by the customer.

If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

Lost or Delayed Packages

While most orders arrive within the estimated delivery window, delays may occasionally occur.

If your order has not arrived within 15 business days after shipment, please contact us at sitcom.static@outlook.com, and we will assist you in locating your package.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the item and packaging so we can evaluate the issue and make it right.

Changes & Cancellations

Orders can only be modified or canceled within 24 hours of being placed.

Once an order has entered processing or has been shipped, it cannot be canceled.

Contact Us

For any shipping-related questions, please contact us at:
📧 sitcom.static@outlook.com